How Cincopa increased their organic traffic by 148% and conversion by 35%

December 30, 2024

"Bohdan and the team went above and beyond our job assignment. I can definitely recommend."

LIOR BANDERSKY

Vp of Product, Cincopa

Cincopa is a well established service that drives >41% of its 300k monthly traffic from Organic Search. It has been ranked very high against most of its core keywords.

Company bio

Cincopa is a multimedia content hosting service launched in 2006. Cincopa allows for easy upload, embedding, customization, organisation and analysis of video / image content.

Industry: SaaS, Video Cloud Hosting.

Company bio

Cincopa has introduced a new video hosting services, yet, have been continuously "slipping" into trying to approach the new service in the old marketing terms. So, both Inbound Traffic and the Conversion Rate was relatively low.

WHAT WE'VE SEEN

Hypothesis

Lior and the team felt frustrated about a lack of understanding of the experience of users that would shop for their new service. So, they wanted to know specifically how to build landing pages that will appeal to certain types of user experience (UX). Also, they wanted to know what marketing experience they can learn from their competitors.

From what we've seen our hypothesis was:

A Fragmented Marketing Funnel

Cincopa team felt that they may need to change the focus of their user engagement efforts as a client would go down inside the marketing funnel. Their old marketing funnel appeared to be too fragmented and letting a little too many users out.

Blog was not performing well enough

The content was a little too biased toward design and layout topics. With an evident lack of user facing and educational content. The site's blog was slow to index and slot to gain traffic.

Free Trial Users vs Direct Buyers

Cincopa made many tests in the past and tried different registration funnels and tactics. The original funnel was showing the users the free account, no trial, and they could use it until it's blocked and they were requested to purchase.

Our Process

Let's take a look at the strategy and the process we used

We assessed performance

We did a research into how users interacted with the landing pages, blog articles and the social. We consolidated all the data in one page memo.

We reviewed the site

We looked at the technical performance of the site, the blog topics coverage, indexation as well as the company web reputation.

We prioritised the funnel

While assessing the landing pages and the content, we understood that the challenge was in how to rebuild the funnel, the key that opens other doors.

WE TRIED TO ACT AS A SOUNDING BOARD

We conducted interviews within the team to uncover ideas

The first thing we noticed looking at the Cincopa content is that it had lots of potential to rank. Yet, the potential was not realised and content didn't feature the conversion funnel.

The offers structure missed a Free plan. The proposition of each plan at times was not clear. The team knew that offers were not visible on site and the conversion was relatively low.

What We Did

Scope of our work included three main assignments: Marketing Strategy, Content Strategy and SEO.

Marketing Strategy

User experience research,

Landing page Research and Development, Analytics data consolidation and research, Marketing strategy development and optimization.

Updated a Conversion Funnel so that started on Educational resources (Blog and Social) .

Made a Free account a separate pricing plan and giving plans more prominence on landing pages as well as navigation routes.

Content Strategy

Setting up of a Content Machine,

Content distribution strategy.

Created a new content ideation framework that was further implemented in-house.

Started creating a series of stories how the community uses their services (enabling learning through other community members).

SEO

Sitemaps consultation,

Indexing consultation,

Semantic Search guidance,

Knowledge Graphs implementation.

Implemented international targeting through proper usage of hreflang tags.

Fixed tech problems coming from the fact that blog CMS was deployed on a separate directory folder.

Created Cincope entity by publishing the Wikipedia article and a Google (Freebase) entity. Implemented on page mark-up.

Conversion Results

Conversion to Paid Plans +35% on average due to a more streamlined plans structure and a new Funnel.

We came with a road map of how to engage users through educational resources, nurture and eventually convert them through a Free Trial (product tour).

+35%

Conversion Rate

SEO Results

Organic Traffic rose +148% due to site's tech validity and a greater content production that came with a Content Machine.

+148%

Organic Traffic